If you have had an accident, you probably have lots of questions. The good news is that there are two places that you can receive free, confidential accident advice to help you before, during and after making a claim. Let’s take a look at both of them.
Accident Advice Helpline
The best place to receive free, confidential accident advice is with Accident Advice Helpline, otherwise known as AAH (visit us here). AAH is a law firm that specialises in all kinds of personal injury law, and they operate a 24/7 Freephone helpline for those in need. This can be reached on 0800 689 0500 or from your mobile on 0333 500 0993. At the end of the line are friendly, professional and experienced claims advisors who will listen to what you have to say about your case. They will then provide you with free, confidential accident advice.
If you are sceptical of receiving free, confidential advice from a law firm, the fact that AAH has over 10 years’ experience and you have no obligation to start a claim after talking to them should put your mind at ease. Accident Advice Helpline provides this service in order to educate and inform you of your rights to make a claim. It is 100-percent your decision to proceed with a claim after talking to them – so don’t be afraid to discuss your case.
If you do wish to start a claim, AAH can help you to find an accident solicitor.
One thing to consider with this service is that the AAH claims advisors are not available 24/7, even though the line is open during this period. An answering service picks up calls out of hours. But, you will get a call back. Overall, it’s a great way to get free accident advice.
Alternatively, Citizens Advice can provide you with free, confidential accident advice, but it’s important to consider that the person at the end of the line may not be highly experienced with accident claims. The good news is that you can just visit the Citizens advice website, which has a personal injuries section in their AdviceGuide sub-site. Many people have benefited from the accident advice and information here. But the information you receive will not take into account your individual case, so it’s worth talking to a law firm too.
Citizens Advice can provide you with information like what’s involved in taking legal action and how much it will cost you. This can give you a decent early idea of what the claims process is like. If after visiting Citizens Advice you are interested in making an accident claim, Accident Advice Helpline should be the law firm that you call. Not only because they handle all areas of personal injury law, but because they have an excellent reputation and they are one of the most transparent law firms in the UK.